Superus Careers wins third straight Best of Staffing client award
Superus Careers and its Mortgage Career Exchange division earned ClearlyRated’s 2026 Best of Staffing Client Award for the third year in a row, driven by a Net Promoter Score far above the staffing industry average. The recognition underscores the firm’s focus on candidate quality, culture fit and long-term recruiting support for mortgage companies.
Why it matters: - Superus Careers is using client satisfaction as proof that its recruiting model is working for mortgage companies that need hires across sales, operations and leadership. - The award matters because the mortgage industry is balancing consolidation, selective growth and leadership changes while companies decide what talent they need next. - Mortgage Career Exchange is positioned as a specialized division for employers and professionals navigating those shifts.
What happened: - Superus Careers earned ClearlyRated’s 2026 Best of Staffing Client Award. - The recognition marks the company’s third consecutive Best of Staffing Client Award, following wins in 2024 and 2025. - The award is based entirely on client ratings. - Superus Careers is the nationwide recruiting and staffing company behind Mortgage Career Exchange, its mortgage-industry division. - The company posted a Net Promoter Score of 86.4. - ClearlyRated reported a staffing industry average Net Promoter Score of 45. - 86.4% of respondents rated their likelihood to recommend Superus Careers a 9 or 10 out of 10. - The company received zero detractor ratings.
The details: - Every responding client said Superus Careers delivered qualified candidates, understood culture fit, met expected timelines, set realistic expectations and resolved issues within 24 hours. - Client feedback pointed to responsiveness, industry knowledge, communication, market insight, trust and a focus on quality over quantity. - Larry Silver, CEO of Superus Careers, said the score matters because of the fundamentals behind it: qualified candidates, culture fit, realistic expectations, communication and responsiveness. - Through Mortgage Career Exchange, Superus Careers works with mortgage companies across loan officers, sales, operations, branch leadership, branch and team expansion, executive leadership, and early-career and emerging talent. - Engagements can range from a single strategic hire to recruiting loan officers, building or expanding teams, entering a new market, identifying branch or team acquisition opportunities and recruiting executives. - Mortgage Career Exchange supports confidential career exploration, professional development, talent visibility, education and employer engagement. - For mortgage professionals, the division aims to provide better information, discretion and confidence during career decisions. - For mortgage companies, the goal is to build relationships with talent before hiring becomes urgent and to communicate leadership, culture, strategy and future plans more clearly. - Superus Careers says its approach centers on the organization’s leadership, strategy, culture and long-term objectives, along with the experience, motivations and goals of the professionals involved.
Between the lines: - The repeated client award suggests Superus Careers is differentiating on service quality rather than candidate volume. - In a mortgage market shaped by consolidation and selective investment, recruiters that understand both company strategy and individual career goals may have an edge. - The Mortgage Career Exchange brand gives Superus Careers a way to serve both employers and professionals across the full talent lifecycle. - Baker Nanduru, CEO of ClearlyRated, said the winners keep client experience front and center and are helping shape the future of staffing and recruiting.
What's next: - Superus Careers said it will continue focusing on direct communication, urgency and candidates evaluated for more than a résumé. - Mortgage Career Exchange is expected to keep targeting mortgage-industry hiring, career exploration and employer engagement as companies plan for their next cycle. - The company will likely continue using client feedback and service metrics as a central measure of performance.
The bottom line: - Superus Careers’ third straight Best of Staffing win signals sustained client confidence in a recruiting strategy built around fit, responsiveness and mortgage-industry expertise. - More information is available on Superus Careers and Mortgage Career Exchange.
Disclaimer: This article was produced by AGP Wire with the assistance of artificial intelligence based on original source content and has been refined to improve clarity, structure, and readability. This content is provided on an “as is” basis. While care has been taken in its preparation, it may contain inaccuracies or omissions, and readers should consult the original source and independently verify key information where appropriate. This content is for informational purposes only and does not constitute legal, financial, investment, or other professional advice.
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